This is true for all the supplies you provide your cleaning crew, but let’s just focus on microfiber — because it’s what we know best.
Your employees are cleaning on a schedule, so the last thing they need are supplies that are cheap, flimsy, perform poorly, and make them run overtime.
Not only is this frustrating for them, but it makes their job even harder as they use:
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- high-linting cloths on glass and mirrors;
- poorly-absorbent mop heads on hardwood floors;
- germ-spreading paper towels on toilet bowls.
- ineffective, worn-out towels.
The list goes on.
They deal with all this while trying to give your business the best reputation possible… which is kind of hard to do when their tools suck.
The truth is, your employees know when they’re using a good-quality cleaning product. So you can bet that they also know when they’re not.
What’s more is, they’ll know that you could’ve bought better quality supplies to make their job easier — but you chose not to.
The cleaning industry’s annual turnover rate is estimated to be between 75 and 200%. That’s an enormous percentage, and considering you’re reading this, you’ve obviously experienced this as a cleaning business owner.
The common misconception is that most cleaning employees are unreliable.
But, while this may be true sometimes, the fact is, there are many other reasons why cleaning employees don’t tend to stick around, including:
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- Low wages
- Lack of benefits
- Limited growth opportunities
- Inadequate training and support
- Poor and unpredictable scheduling
- Bad management
- High-stress environments
- Physical labor demands
- Unsafe working conditions
Those last two points can be directly related to the supplies that they use.
Even with high-quality supplies, cleaning is hard work. So when you’re providing sub-par products for your staff, it’s adding extra physical strain on them.
And, as mentioned we will discuss in the next section, professional-grade supplies are designed to meet strict health and safety regulations. Using cheap supplies or not equipping them with proper PPE increases the risk of your employees getting injured.